RETAILLINE 2020: WINNING IN A POLARIZED WOLRD

Based upon updated research and the combined views of our retail industry professionals, following the previously issued Retailing 2015: New Frontiers, we believe successful retailers of 2020 will be those most likely to properly position themselves to master the highly dynamic marketplace in which they operate, a marketplace that will likely be increasingly polarized. The polarization of 2020 is expected to manifest itself in a variety of ways