Updated: Oct 22, 2019
Credit by: Kamereo.
The F&B market in Vietnam has long since been operated very traditionally and includes a lot of manual labor work. Then we have the wave of the 4.0 era making a huge impact on most business sectors, including the food business.
E-wallet can be simply understood as an online service that allows consumers and business to carry out electronic transactions. This can include purchasing items online or using a smartphone to purchase goods at a store, usually by scanning barcode or QR code.
E-wallet providers in Vietnam includes:
Zalo Pay: Bill payment, money transfer, credit card payment, mobile phone top up, cash withdrawal, tickets booking, in-store payment using QR code, NFC, Bluetooth …
MoMo Wallet: Bill payment, money transfer, credit card payment, mobile phone top up, cash withdrawal, tickets booking, in-store payment using QR code …
ViettelPay: Bill payment, money transfer, credit card payment, mobile phone top up, tickets booking,…
AirPay: Bill payment, mobile phone top up, payment on Now.vn (with a lot of discounts using AirPay)
Moca Wallet: payment part with GrabSamsung Pay: using MST and UFC, Samsung Pay allows you to link your e-wallet with your bank cards, making payment with one touch from your mobile phone.
Most of restaurants in Vietnam are not accepting payment from e-wallets either with delivery or eat-in. There are also a lot of discounts vouchers when you make payments using e-wallets so keep an eye out for a good deal!
Media includes platforms for restaurant listings along with reviews and event food delivery. These media sites are on their way to become an all-in-one convenient package for young consumers.
Media sites in Vietnam include:
Foody: Foody is one of the first and biggest food media site. They have thousands of restaurants, grocery stores, cleaning service listed on their site. You can read reviews and proceed to book table or have the food delivered to you right away!
Lozi: Lozi has evolved itself into an e-commerce platform that connects sellers and buyers across different categories. They also have thousands of food vendors on their platform, with instant food delivery service.
Tripadvisor: An internationally well-known travel booking and restaurant listing website. Just pick a location and you can see a diverse list of restaurants in your area with detailed reviews.
Zody: A unique service that allows you to scan your receipt, submit a review to claim your gifts or discounts.
5food: An eco-system of restaurant listing and rewards service within one app.
POS (Point of Purchase) is a specific service for restaurants and not so much for consumer. However, a good POS plays a major roll in a restaurant’s daily management and operation.